Account Settings & Billing
Details on account status, subscriptions, credits, storage, and access rules.
- Account Status
- Can users change billing cadence (monthly vs. yearly) mid-subscription?
- During the Preview period, are any features restricted beyond credit limits?
- Where can users view plan details and pricing?
- What subscription plans are available in Kreator?
- What billing options are available (monthly vs. yearly)?
- How are credits prioritized when a user has both subscription credits and add-on or access-code credits?
- Is billing history or invoice download available?
- Can users upgrade or downgrade their plan?
- How do subscription plans relate to account states?
- Where should users go if they have questions about plans or billing?
- If a user renews from an Expired or Archived state, is their workspace restored?
- In the Archived state, can users view assets or projects?
- In the Expired state, can users still edit projects or open them in read-only mode?
- Can users add additional storage independently of credits today?
- Can users delete assets to reclaim storage immediately, and is that reflected in real time?
- What happens if a user exceeds their storage limit?
- Are unused monthly credits rolled over, forfeited, or partially carried forward?
- How does a user subscribe to a plan?