Account Status

What account statuses exist in Kreator?

An account can be in one of four states: Preview, Active, Expired, or Archived.


Preview status is granted to new users for one month after account creation. Users receive a limited pool of credits and can explore the platform’s core features during this period


An Active account is a subscribed account with full access to all platform functionality for the duration of the billing cycle, whether monthly or yearly.


If a subscription is not renewed, the account enters Expired status for one month. During this grace period:

  • Asset downloads are allowed
  • New content generation is disabled
  • Video rendering is disabled
  • Editing is disabled

If the account is not renewed after the Expired period, it moves to Archived status. In this state:

  • Users can still log in
  • All generation, rendering, editing, and downloading are disabled
  • Application access is limited to a status banner only
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