Account Status
What account statuses exist in Kreator?
An account can be in one of four states: Preview, Active, Expired, or Archived.
Preview status is granted to new users for one month after account creation. Users receive a limited pool of credits and can explore the platform’s core features during this period
An Active account is a subscribed account with full access to all platform functionality for the duration of the billing cycle, whether monthly or yearly.
If a subscription is not renewed, the account enters Expired status for one month. During this grace period:
- Asset downloads are allowed
- New content generation is disabled
- Video rendering is disabled
- Editing is disabled
If the account is not renewed after the Expired period, it moves to Archived status. In this state:
- Users can still log in
- All generation, rendering, editing, and downloading are disabled
- Application access is limited to a status banner only